Saint Louis Counseling Remains Open

Your mental and physical well-being are of utmost importance to us.
And we are here for you. We understand that during these uncertain times, addressing mental- and emotional-health issues and providing a continuum of care through professional counseling are essential for the well-being of the entire community. We are accepting new clients of all ages, as well as continuing care for our existing clients through Telehealth Counseling.

Be assured that we are keeping up-to-date with all the latest coronavirus recommendations and orders, both locally and with the CDC. We also are working as a team with Catholic Charities and our sister agencies, along with the Archdiocese of St. Louis, to address the individual and collective needs of those we serve.

TELEHEALTH COUNSELING FOR NEW & EXISTING CLIENTS
Effective immediately,
we are providing Telehealth counseling by phone or through the HIPAA-compliant video platform, Zoom*. Zoom can be accessed on computers, smart phones, and tablets.

“Telemental health care can provide effective and adaptable solutions to the care of mental illnesses universally. While being comparable to in-person services, telemental health care is particularly advantageous…especially in isolated communities.” (National Institutes for Health)

Existing Clients:
Please call the intake specialist at your
office to schedule an appointment, if you do not already have one. Your therapist will send you an email with your session access code and paperwork to be completed. Also included in the email will be a link to download Zoom (for first-time users), as well as a direct link to join the session, or, you may access the Zoom instructions here.

New Clients:
We are accepting new clients for Teleheath Therapy. To make an appointment, please call
one of our office locations or use the online form to the right. You will then receive an an email from us with your session access code and paperwork to be completed (which can also be downloaded here). Also included in the email will be a link to download Zoom (for first-time users), as well as a direct link to join the session, or, you may access the Zoom instructions here.

*Please note that there are third-party privacy risks using public platforms involved with electronic or video services.

PAYMENT / INSURANCE INFORMATION
Existing grant coverage is still in place. For insurance and other clients, the intake specialist at your office location will check your health-insurance company’s Telehealth coverage before your appointment. Applicable copays will be collected for each session (please call the front desk ahead of your session) or you may sign up for scheduled credit or debit card payments that will automatically be paid on the date of service.

PSYCHIATRY
As of March 18, ALL PSYCHIATRY SESSIONS HAVE BEEN CANCELED until April 28, 2020.
MEDICATION REFILLS WILL CONTINUE. Please contact your pharmacy for a refill request and provide the pharmacy with the fax number of the office where you see the psychiatrist. The pharmacy will then contact you when your prescription has been filled. If you have questions or need a prescription from the doctor, please call the intake specialist at your office location.

COLLEGE COACHING PROGRAM
If you are in college and are looking for help with keeping your goals vibrant and managing your time effectively during this semester of online learning, our new College Coaching Program can help! More information can be found here.


Thank you for your understanding and patience as we continue to provide the most effective mental-health services to everyone we serve. Your well-being greatly matters to us, and we will continue to ensure your continuum of care. We are here for you! Please don’t hesitate to reach out.

 

Request an Appointment

Call 314-544-3800 or complete the form below, and we will contact you to schedule an appointment.

 

In case of an emergency,
call the Life Crisis Hotline:
314-647-HELP (4357) or 911,

or to go to the nearest
emergency room.

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